EventAvenue :: Online Event Registration Software - Attendee Management Software

How To Enable Cookies?

To access secure websites, like EventAvenue.com, your web browser must be configured to accept cookies.

To enable cookies, follow the steps below for your specific web browser.

For Internet Explorer version 5.5 and earlier:
1. From the Tools menu, click Internet Options.
2. Select the Security tab and click Custom Level.
3. There will be a section labeled Cookies.
4. In the section labeled Cookies, make sure both types are Enabled and click OK.
For Internet Explorer version 6.0:
1. Go to Start in the lower left-hand corner of your computer screen.
2. Select Settings and then Control Panel.
3. In Control Panel, open the Internet Options program.
4. Click Privacy.
5. Click Advanced
6. Check the check box Override automatic cookie handling.
7. Enable Always allow session cookies.
8. Click OK and close the Internet Options windows.
9. Log in to your account by typing https://www.EventAvenue.com/ in the address bar of your web browser.
For Windows XP:
1. Open your Internet Explorer browser.
2. Click Tools located at the top of the browser and select Internet Options.
3. Click Privacy located at the top of the window.
4. Click Edit located near the bottom of the window.
5. On the line provided, type https://www.EventAvenue.com/ and click Allow.
6. Click OK to exit all screens.
7. Log in to your account at https://www.EventAvenue.com/.
For MSN Explorer:
1. Click Help & Settings at the top right-hand corner.
2. Click Web Browsing located on the left side halfway down page.
3. A new window should appear with the heading, What do you want to change about your Web browsing settings?.
4. Click MSN Explorer Security Statement.
5. After the paragraph headed Security Settings, click View, Configure Security Settings.
6. Select Custom Level.
7. Scroll down the list to Cookies.
8. Click the circle next to Enable for Allow cookies that are stored on your computer and Allow per-session cookies.
9. Click OK
If wish to disable cookies for all websites, follow these steps:
1. Click Start in the lower left-hand corner of the computer screen
2. Select Settings, Control Panel.
3. In Control Panel, click Internet Options.
4. Click Privacy.
5. Click Edit.
6. Type https://www.EventAvenue.com into the address bar of your web browser
7. Click Allow (This allows cookies to be enabled for the EventAvenue website only).
8. Click OK and close the Internet Options window.
To enable cookies using Netscape in Windows:
1. Click Edit from the main menu bar.
2. Select Preferences and then Advanced.
3. Under Cookies, select either Accept All Cookies or Accept only cookies that get sent back to the originating server radio button.
4. Click OK.
5. Return to the web browser and click Reload. (This should load the most recent versions of EventAvenue's web pages.)
To enable cookies using Netscape 7.0 in Windows:
1. Click Edit from the main menu bar.
2. Select Preferences and then Advanced.
3. Under Cookies, select either Accept all cookies or Accept only cookies that get sent back to the originating server radio button.
4. Click OK.
5. Go back to your web browser and click Reload. You should receive the most recent versions of our web pages
To enable cookies using Netscape on a Macintosh:
1. Click Edit from the main menu bar.
2. Select Preferences and then Advanced.
3. Under Cookies, select either Accept all cookies or Accept only cookies that get sent back to the originating server radio button.
4. Click OK.
5. Go back to your web browser and click Reload. You should receive the most recent versions of our web pages
To enable cookies for Internet Explorer using a Mac OS 10 or later:
1. Click Explorer at the top of your screen.
2. Click Preferences.
3. Under Receiving Files preferences, click Cookies.
4. Next to When receiving cookies, select Never Ask.
5. Click OK.

How to Clear Cookies?

If you are experiencing problems with our website that you have not encountered before, it is likely that you have a corrupted cookie. The easiest way to clear cookies is to remove them from your computer rather than the web browser.

Cookies are small text files (usually less than 1K in size) that websites send to your computer's hard drive to identify you when you return. Think of them as your ID (identification) badge. Cookies are harmless and cannot affect the performance of your computer.

Without the cookie file, websites you frequent, like EventAvenue.com, will treat you as a new user each time you return.

To clear cookies using Internet Explorer for a PC:
1. Open your Internet Explorer browser by clicking on the blue 'e'.
2. Click Tools located at the top of your web browser and select Internet Options.
3. Click Delete Cookies.
4. Click OK and OK again.
To clear cookies using Internet Explorer for a Macintosh:
1. Click Explorer or Edit at the top of the screen.
2. Click Preferences.
3. Under Preferences, click Advanced.
4. Click Empty Now on the right.
5. Click OK.

How do I clear my cache for the web browser I am using?

Cache files or Temporary Internet Files (in Microsoft Windows 95 and higher) are copies of files sent to your web browser when you access a website, such as EventAvenue.com. They help make downloading a website faster than usual when you return to the website later. Sometimes cache and Temporary Internet Files can cause problems in viewing your current information on the EventAvenue website.

Below are instructions to clear your cache for various browsers. If your browser is not listed, we suggest that you use the help section of your browser or contact their customer service center.

Clearing cache and cookies for Internet Explorer:
1. Open your Internet Explorer browser.
2. Click Tools located at the top of the web browser and select Internet Options.
3. Select the General tab
4. In the Temporary Internet Files section, click Settings and choose View Files.
5. Click Edit and select Select All.
6. Press the Delete key on the keyboard.
7. If prompted to delete cookies, click Yes.
Clearing cache and cookies for Netscape(Mozilla) browser:
1. Click Edit at the top of the browser.
2. Click Preferences in the drop-down menu.
3. On the left side Category tree click the plus sign to the left of Privacy & Security.
4. Under Privacy & Security, click the plus sign to the left of Cookies.
5. In the window that pops up, right-click Manage Stored Cookies.
6. Be sure to uncheck the box near the bottom of that window that states: Don't allow sites that set removed cookies to set future cookies.
7. Click Remove all cookies.
8. Click Close.
9. On the left side directory tree, click the plus sign next to Advanced.
10. Under Advanced click Cache.
11. Click Clear Cache button on the right window.
12. Click OK.
Clearing cache and cookies for Internet Explorer on a Macintosh:
1. Click Explorer or Edit at the top of your screen.
2. Click Preferences.
3. Under Web Browser Preferences click Advanced.
4. Click Empty Now on the right .
5. Click OK.
6. Under Receiving Files Preferences, click Cookies.
7. Click Delete on the right.
8. Click OK.
Clearing cache and cookies for AOL:
1. Open the AOL account.
2. Click Settings on the toolbar (My AOL for older versions).
3. Select Preferences.
4. Select Internet Properties (WWW) on the left-hand side, (Older versions will show a WWW box).
5. In the middle of the Internet Options box is a section called Temporary Internet Files.
6. Click Delete Files and check the box Delete All Offline Content.
7. Click OK.
Clearing Cache and Cookies for AOL on a Macintosh:
1. Click My AOL at the top of your browser.
2. Select Preferences.
3. Click the WWW icon on the left hand side.
4. On the right hand side, click Empty Cache Now.
5. Click Advanced Settings on the right. This will bring up a new window for Advanced Settings.
6. To the left under Receiving, click Cookies.
7. Highlight all cookies and press Delete on your keyboard.
Clearing cache and cookies for Netscape (Mozilla) on Microsoft Windows or Macintosh:
1. Open Netscape and select the Edit drop-down menu.
2. Select Preferences.
3. Click Advanced on the left hand side of the screen and then click Cache. You will see an option to clear your disk and memory Cache, it is best to clear both types of Cache.
You may also need to locate the folder on your hard drive named Cookies or Magic Cookies and delete the cookies that are stored there.

How do I enable JavaScript in my browser?

In order to view Google ads on a website, you will need to have JavaScript enabled in your browser. To do so, please follow the instructions below: Internet Explorer (6.0)
1. Select 'Tools' from the top menu
2. Choose 'Internet Options'
3. Click on the 'Security' tab
4. Click on 'Custom Level'
5. Scroll down until you see section labled 'Scripting'
6. Under 'Active Scripting', select 'Enable' and click OK
Netscape Navigator (4.8)
1. Select 'Edit' from the top menu
2. Choose 'Preferences'
3. Choose 'Advanced'
4. Choose 'Scripts & Plugins'
5. Select the 'Enable JavaScript' checkbox and click OK
Mozilla Firefox (1.0)
1. Select 'Tools' from the top menu
2. Choose 'Options'
3. Choose 'Web Features' from the left navigation
4. Select the checkbox next to 'Enable JavaScript' and click OK
Mozilla Firefox (1.5)
1. Select 'Tools' from the top menu
2. Choose 'Options'
3. Choose 'Content' from the top navigation
4. Select the checkbox next to 'Enable JavaScript' and click OK
Apple Safari (1.0)
1. Select 'Safari' from the top menu
2. Choose 'Preferences'
3. Choose 'Security'
4. Select the checkbox next to 'Enable JavaScript'
Please keep in mind that upgrading your browser or installing new security software or security patches may affect your JavaScript settings. It is a good idea to double-check that JavaScript is still enabled if you notice problems displaying Google ads. Additionally, if your JavaScript setting is set to 'Prompt', you may encounter a warning about downloading potentially dangerous scripts from a website that displays Google ads. If you are still experiencing problems viewing the ads after ensuring that JavaScript is enabled in your browser, please check if you have any personal firewall or security software installed.

Do you have personal firewall software installed?

Installing personal firewall software on your computer may alter the appearance of Google ads or may interfere with the ability to click on these ads when displayed on your computer. The effects of this software can include ads appearing without a visible URL or title, or ads not appearing at all.

In order to properly view Google ads, we recommend ensuring that you have disabled any ad blocking or JavaScript disabling features of your internet security software. Below is a list of some of the applications that may interfere with the ability to view Google ads:
- Norton Internet Security
- Norton Personal Firewall
- Norton Anti-Spam
- Firefox Ad Blocker plug-in
- Kerio Firewall
- McAfee Firewall
- Proxomitron
- Windows XP Service Pack 2 with firewall enabled
For information on how to disable the ad blocking feature of a particular product, we recommend that you contact the support for that product directly. If you do not have any personal firewall software installed on your machine and are still having trouble viewing Google ads, please ensure that you have properly enabled JavaScript for your browser.